Privacy Policy

Last Updated: November 1, 2025

OperanIT (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website operanit.com.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Contact us via email at info@operanit.com
Submit inquiries through our website
Engage with our services

Personal information may include:

Name
Email address
Company name
Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

IP address (anonymized)
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website
Date and time of visit

This information is collected through cookies and similar tracking technologies.

2. Use of Cookies and Tracking Technologies

2.1 Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to understand how visitors interact with our website. Google Analytics uses cookies to collect information such as:

How often users visit our site
What pages they visit
What other sites they used prior to coming to our site

We have implemented IP anonymization to enhance privacy protection. Google Analytics data is subject to Google’s Privacy Policy.

We only use analytics cookies after obtaining your explicit consent through our cookie consent banner. You can withdraw your consent at any time by clearing your browser’s local storage or adjusting your cookie preferences.

For more details, please see our Cookie Policy.

3. How We Use Your Information

We use the collected information for the following purposes:

To respond to your inquiries and provide customer support
To improve our website’s functionality and user experience
To analyze website traffic and usage patterns
To send you information about our services (only with your consent)
To comply with legal obligations

For users in the European Economic Area (EEA), we process your personal data under the following legal bases:

Consent: When you provide explicit consent for us to process your data (e.g., cookie consent)
Legitimate Interests: To improve our website and services, analyze usage, and communicate with prospective clients
Contractual Necessity: To fulfill our obligations when you engage our services

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Google Analytics: For website analytics purposes (subject to your consent)
Legal Authorities: When required by law or to protect our rights
Service Providers: Third-party vendors who assist us in operating our website (under strict confidentiality agreements)

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Analytics Data: Retained by Google Analytics for 26 months (configurable)
Email Correspondence: Retained for as long as necessary to maintain our business relationship

If you are a resident of the EEA, you have the following rights:

Right to Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request limitation on how we use your data
Right to Data Portability: Request transfer of your data to another service
Right to Object: Object to our processing of your personal data
Right to Withdraw Consent: Withdraw consent at any time (does not affect prior processing)

To exercise any of these rights, please contact us at info@operanit.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

9. International Data Transfers

Your information may be transferred to and processed in countries outside the EEA. We ensure that such transfers comply with applicable data protection laws and use appropriate safeguards such as:

Standard Contractual Clauses approved by the European Commission
Privacy Shield certification (where applicable)

10. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

OperanIT Email: info@operanit.com

Supervisory Authority: If you are located in the EEA and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.